Privacy Policy

Introduction

Lovelee Fine Jewelry ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you provide directly to us when you make a purchase, sign up for our newsletter, contact us, or engage in other activities on our website. This information may include your name, email address, phone number, billing and shipping addresses, payment information, and any other information you choose to provide.

1.2 Usage Data
We may automatically collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, page views, and the dates and times of your visits.

1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your activities on our website. Cookies are small data files stored on your device that help us improve your experience on our website.

2. How We Use Your Information

2.1 To Process Transactions
We use your personal information to process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

2.2 To Communicate with You
We use your information to communicate with you about your orders, respond to your inquiries, and send you promotional materials and updates if you have opted in to receive them.

2.3 To Improve Our Services
We use the information we collect to understand how our website is used, improve our products and services, and enhance your customer experience.

2.4 For Marketing Purposes
With your consent, we may use your personal information and order history to send you promotional offers, newsletters, and other marketing communications. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

2.5 Use of Customer Content
By submitting comments, reviews, feedback, photos, or any other content to Lovelee Fine Jewelry, including but not limited to order history and purchase records, you grant us the right to use, reproduce, modify, and display such content for marketing purposes on our social media, website, and other promotional materials at our discretion, without the need for additional written permission from you.

3. How We Share Your Information

3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Access and Update Your Information
You can access and update your personal information by logging into your account on our website or contacting us directly.

5.2 Opt-Out of Marketing Communications
You can opt out of receiving promotional emails and SMS text messages from us by following the unsubscribe instructions in the communications or contacting us directly.

5.3 Cookies
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may be inaccessible or not function properly.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our website and services after such changes constitutes your acceptance of the new Privacy Policy.

8. SMS Privacy Policy

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lovelee Fine Jewelry
P.O. Box 602, Argyle, TX 76226
Email: hello@loveleefinejewelry.com